Refund policy
Last Updated: 13 February 2026
Website: www.maribely.com
At Maribely, your satisfaction matters. If you’re not completely in love with your purchase, we’re here to help.
30-Day Free Returns
We offer free returns within 30 days of delivery.
To be eligible for a return:
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Items must be unworn, unused, and unwashed
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Items must be in original condition
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All original tags must be attached
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Items must not show signs of wear, damage, or alterations
Returns requested after 30 days of delivery will not be accepted.
Non-Returnable Items
For hygiene and quality reasons, the following items cannot be returned:
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Final sale items
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Gift cards
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Intimates or undergarments (if applicable)
How to Start a Return
To initiate a return:
- Email us
- Once emailed, we'll provide a return label for you
Refunds
Once your returned item is received and inspected:
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You will be notified of approval or rejection
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Approved refunds will be issued to your original payment method
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Refunds typically process within 10 business days, depending on your bank or card issuer
Shipping fees (if applicable) are non-refundable unless the return is due to our error.
Exchanges
If you wish to exchange for a different size or item, please contact us. Exchanges are subject to product availability.
Damaged or Incorrect Items
If you receive a damaged or incorrect item, please contact us within 48 hours of delivery with photos attached. We will resolve the issue promptly.
Important Notes
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Items that do not meet return conditions may be refused.
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Maribely reserves the right to deny returns that show signs of wear or misuse.
Contact Us
For all return and refund inquiries:
Email: support@maribely.com
Website: www.maribely.com